Dear Mrs. Valera (and Magdalena)

So grateful for your help navigating challenging sate supported offerings. Bureaucracy and antiquated ways of getting information where it needs to be has been difficult in the past. Both of you showed up just when I was finding myself at my wits end. You both —in your own ways, have been efficient and helpful in the best ways. So grateful to have your phone numbers in my contacts. Thank you for your help!